Shipping and Returns
ENJOY RETURNS AND EXCHANGES ON MOST ORDERS
We offer returns and exchanges for full-price purchases and are happy to help you find your perfect fit. If something is not quite right, returns are accepted within 14 days of receiving your order.
Note: Returns and exchanges only apply for unworn and unwashed merchandise with tags.
FINAL SALE
All sale items are FINAL SALE. We are unable to process returns, exchanges, or store credit for any sale items.
To initiate an exchange, please contact customerservice@beautesauvage.com
Customs duties and taxes on all international orders are non-refundable through Beauté Sauvage. However, your local customs bureau may be able to assist you with a duty refund.
How long does a return or exchange take to process?
Exchanges are processed immediately, as long as we have your desired size and color in stock. Otherwise, our skilled concierge team can help you find another item you may love. Returns may take 2-3 weeks to process.
DAMAGES
If you are worried that an item you received may be damaged or defective, please email customerservice@beautesauvage.com with your order number and a short description of the issue. Please also include photos so we may better assist you.