Shipping and Returns
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at customerservice@beautesauvage.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Beaute Sauvage
Attn: Returns
RMA #
8391 Beverly Blvd 559
Los Angeles, CA 90048
United States
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
- We reserve the right to reject an exchange if it is not in its original condition.
- We recommend obtaining a tracking number for your exchange as we are not responsible for undelivered parcels.
- All shipments require a signature upon delivery.
- Taxes and duties are calculated according to shipping method destination.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: