Shipping policy

RETURN POLICY



Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange or return. Please see below for more information on our return policy.



RETURNS


All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.



RETURN PROCESS


To return an item, please email customer service at customerservice@beautesauvage.com. After receiving a return label, place the item securely in its original packaging and include your proof of purchase, and mail your return.



REFUNDS



After receiving your return and inspecting the condition of your item, we will process your exchange or return. Please allow at least fourteen (14) days from the receipt of your item to process your exchange or return. We will notify you by email when your return has been processed.



EXCEPTIONS

For defective or damaged products, please contact us at customerservice@beautesauvage.com to arrange a refund or exchange. 

Please Note
  • We reserve the right to reject an exchange if it is not in its original condition.   
  • We recommend obtaining a tracking number for your exchange as we are not responsible for undelivered parcels.
  • All shipments require a signature upon delivery.
  • Taxes and duties are calculated according to shipping method destination.